## Search articles

**post** `/v2/help_center/articles/search`

Search help-center articles by structured filters and/or hybrid full-text search, with sort and cursor pagination.

This endpoint mirrors `POST /v2/conversations/search`. Two modes, dispatched off whether you pass `search`:

- **Filter mode** (no `search`): the structured `query` AST is translated to a Mongo predicate and paginated by `sort` + cursor. Same semantics as `POST /v2/companies/search` and `POST /v2/contacts/search`.
- **Search mode** (`search` set): the free-text query runs as a hybrid (vector + BM25) search against the same article namespace the help-center copilot uses. Hits are then survivor-pruned in Mongo against the structured `query` AST and `organizationId`.

`query` and `search` are independent and may be combined freely. An empty body lists everything for the org.

### Hybrid full-text search (`search`)

```json
{ "search": "how to set up sso" }
```

- Free-form text, 1–500 chars. Server-managed: no operators, no field selection.
- Hybrid (vector embedding + BM25 keyword) ranking. Results are returned in relevance order unless you also pass `sort`, in which case the relevance-matched survivor set is reordered along that axis.
- Top 200 ranked articles are kept per request and paginated in-memory; the same ranking is stable across pages.
- May be combined with `query` to scope (e.g. `search` + `{ help_center_id = "..." }`).

### Structured query AST

Each clause has the shape `{ field, operator, value }`. You can pass a single clause or wrap up to 15 in a top-level `AND` group:

```json
{
  "query": {
    "operator": "AND",
    "value": [
      { "field": "help_center_id", "operator": "=", "value": "j7c5g8ah3ewxp4lo" },
      { "field": "state", "operator": "=", "value": "draft" },
      { "field": "updated_at", "operator": ">", "value": 1735689600 }
    ]
  },
  "sort": "updated_at:desc",
  "limit": 20
}
```

Top-level `OR` groups and nested groups are not supported in this version.

### Supported AST fields and operators

| Field            | Type                    | Operators                       |
| ---------------- | ----------------------- | ------------------------------- |
| `id`             | string (article id)     | `=`, `!=`, `IN`, `NIN`          |
| `help_center_id` | string                  | `=`, `!=`, `IN`, `NIN`          |
| `parent_id`      | string (collection id)  | `=`, `!=`, `IN`, `NIN`          |
| `author_id`      | string                  | `=`, `!=`, `IN`, `NIN`          |
| `slug`           | string                  | `=`, `!=`, `IN`, `NIN`          |
| `state`          | enum (`live` | `draft`) | `=`, `!=`, `IN`, `NIN`          |
| `created_at`     | unix seconds            | `=`, `!=`, `>`, `<`, `>=`, `<=` |
| `updated_at`     | unix seconds            | `=`, `!=`, `>`, `<`, `>=`, `<=` |

There is no AST-level full-text field. The string operators `~`, `!~`, `^`, `$` are reserved for future structured-text use and currently return `400` - use the top-level `search` sibling for free-text matching.

`state` is derived from each help center's default-locale translation: `state = "live"` matches articles with a published `live` translation in their HC's default locale; `state = "draft"` matches the draft equivalent. Same semantics as the `state` query param on `GET /v2/help_center/articles`.

### Sort

Allowed values: `created_at:desc` (default in filter mode), `created_at:asc`, `updated_at:desc`, `updated_at:asc`.

In **search mode**, omitting `sort` returns results in relevance order. Passing `sort` reorders the relevance survivor set chronologically.

The chosen mode + sort axis is encoded in the cursor; switching mode or axis mid-pagination returns `400 invalid_cursor`. Restart pagination without a cursor when changing.

### Pagination

Cursor-based, `limit` between 1 and 100 (default 10). In filter mode, `totalCount` is approximate and capped at 5 000. In search mode, `totalCount` is exact within the 200-row top-K window and `totalCountCapped` is `true` when that cap is hit.

### Response

Returns a standard list envelope with article rows identical to `GET /v2/help_center/articles/{id}` (including translations, hydrated against each article's parent help center default locale).

### Version Availability

This endpoint is only available in API version 2026-01-01.nova and newer.

### Header Parameters

- `"Featurebase-Version": optional "2026-01-01.nova" or "2025-12-12.clover"`

  - `"2026-01-01.nova"`

  - `"2025-12-12.clover"`

### Body Parameters

- `cursor: optional string`

  An opaque cursor for pagination. Use the `nextCursor` value from a previous response to fetch the next page of results. The pagination keyset (relevance score in search mode, sort-axis value in filter mode) is encoded in the cursor; switching mode mid-pagination returns `400 invalid_cursor`.

- `limit: optional number`

  A limit on the number of objects to be returned, between 1 and 100.

- `query: optional object { field, operator, value }  or object { operator, value }`

  Structured filter AST. Either a single filter clause or one top-level AND group (max 15 clauses). Top-level OR groups are not yet supported.

  - `SearchFilter object { field, operator, value }`

    - `field: string`

      Field name to filter on (e.g. `state`, `tag_ids`, `created_at`)

    - `operator: "=" or "!=" or "IN" or 9 more`

      Comparison operator

      - `"="`

      - `"!="`

      - `"IN"`

      - `"NIN"`

      - `">"`

      - `"<"`

      - `">="`

      - `"<="`

      - `"~"`

      - `"!~"`

      - `"^"`

      - `"$"`

    - `value: string or number or boolean or array of string or number`

      Value to compare against (primitive or array of primitives)

      - `string`

      - `number`

      - `boolean`

      - `array of string or number`

        - `string`

        - `number`

  - `SearchFilterGroup object { operator, value }`

    - `operator: "AND" or "OR"`

      Group operator: AND (all match) or OR (any match)

      - `"AND"`

      - `"OR"`

    - `value: array of object { field, operator, value }`

      Array of filter clauses (1-15 entries)

      - `field: string`

        Field name to filter on (e.g. `state`, `tag_ids`, `created_at`)

      - `operator: "=" or "!=" or "IN" or 9 more`

        Comparison operator

        - `"="`

        - `"!="`

        - `"IN"`

        - `"NIN"`

        - `">"`

        - `"<"`

        - `">="`

        - `"<="`

        - `"~"`

        - `"!~"`

        - `"^"`

        - `"$"`

      - `value: string or number or boolean or array of string or number`

        Value to compare against (primitive or array of primitives)

        - `string`

        - `number`

        - `boolean`

        - `array of string or number`

          - `string`

          - `number`

- `search: optional string`

  Plain-text full-text search across article title, description, and body. Hybrid (vector + BM25) ranking via the same Turbopuffer namespace the help-center copilot uses - server-managed, no operators, no field selection. When set, results come back ranked by relevance unless `sort` is also passed (in which case the relevance-matched set is reordered along that axis).

- `sort: optional "created_at:desc" or "created_at:asc" or "updated_at:desc" or "updated_at:asc"`

  Sort field + direction. Defaults to `created_at:desc`. The chosen sort axis is encoded in the cursor; switching `sort` mid-pagination returns `400 invalid_cursor`.

  - `"created_at:desc"`

  - `"created_at:asc"`

  - `"updated_at:desc"`

  - `"updated_at:asc"`

### Returns

- `data: array of object { id, availableLocales, createdAt, 27 more }`

  Array of search results

  - `id: string`

    Article unique identifier

  - `availableLocales: array of "bn" or "bs" or "pt-BR" or 39 more`

    Available locales

    - `"bn"`

    - `"bs"`

    - `"pt-BR"`

    - `"bg"`

    - `"ca"`

    - `"hr"`

    - `"cs"`

    - `"da"`

    - `"nl"`

    - `"en"`

    - `"et"`

    - `"fi"`

    - `"fr"`

    - `"de"`

    - `"el"`

    - `"hi"`

    - `"hu"`

    - `"id"`

    - `"it"`

    - `"ja"`

    - `"ko"`

    - `"lv"`

    - `"lt"`

    - `"ms"`

    - `"mn"`

    - `"nb"`

    - `"pl"`

    - `"pt"`

    - `"ro"`

    - `"ru"`

    - `"sr"`

    - `"zh-CN"`

    - `"sk"`

    - `"sl"`

    - `"es"`

    - `"sw"`

    - `"sv"`

    - `"th"`

    - `"zh-TW"`

    - `"tr"`

    - `"uk"`

    - `"vi"`

  - `createdAt: string`

    ISO 8601 timestamp when created

  - `helpCenterId: string`

    Help Center ID

  - `locale: "bn" or "bs" or "pt-BR" or 39 more`

    Current locale

    - `"bn"`

    - `"bs"`

    - `"pt-BR"`

    - `"bg"`

    - `"ca"`

    - `"hr"`

    - `"cs"`

    - `"da"`

    - `"nl"`

    - `"en"`

    - `"et"`

    - `"fi"`

    - `"fr"`

    - `"de"`

    - `"el"`

    - `"hi"`

    - `"hu"`

    - `"id"`

    - `"it"`

    - `"ja"`

    - `"ko"`

    - `"lv"`

    - `"lt"`

    - `"ms"`

    - `"mn"`

    - `"nb"`

    - `"pl"`

    - `"pt"`

    - `"ro"`

    - `"ru"`

    - `"sr"`

    - `"zh-CN"`

    - `"sk"`

    - `"sl"`

    - `"es"`

    - `"sw"`

    - `"sv"`

    - `"th"`

    - `"zh-TW"`

    - `"tr"`

    - `"uk"`

    - `"vi"`

  - `object: "article"`

    Object type identifier

    - `"article"`

  - `organization: string`

    Organization ID

  - `state: "live" or "draft"`

    Article state

    - `"live"`

    - `"draft"`

  - `updatedAt: string`

    ISO 8601 timestamp when last updated

  - `author: optional ArticleAuthor`

    Article author

    - `authorId: string`

      Author user ID

    - `name: string`

      Author name

    - `avatarUrl: optional string`

      Author avatar URL

  - `body: optional string`

    Article body content (HTML)

  - `defaultLocale: optional "bn" or "bs" or "pt-BR" or 39 more`

    Default locale

    - `"bn"`

    - `"bs"`

    - `"pt-BR"`

    - `"bg"`

    - `"ca"`

    - `"hr"`

    - `"cs"`

    - `"da"`

    - `"nl"`

    - `"en"`

    - `"et"`

    - `"fi"`

    - `"fr"`

    - `"de"`

    - `"el"`

    - `"hi"`

    - `"hu"`

    - `"id"`

    - `"it"`

    - `"ja"`

    - `"ko"`

    - `"lv"`

    - `"lt"`

    - `"ms"`

    - `"mn"`

    - `"nb"`

    - `"pl"`

    - `"pt"`

    - `"ro"`

    - `"ru"`

    - `"sr"`

    - `"zh-CN"`

    - `"sk"`

    - `"sl"`

    - `"es"`

    - `"sw"`

    - `"sv"`

    - `"th"`

    - `"zh-TW"`

    - `"tr"`

    - `"uk"`

    - `"vi"`

  - `description: optional string`

    Article description

  - `externalUrl: optional string`

    External URL

  - `featurebaseUrl: optional string`

    Featurebase URL

  - `icon: optional object { type, value }`

    Article icon

    - `type: "emoji" or "custom"`

      Icon type

      - `"emoji"`

      - `"custom"`

    - `value: string`

      Icon value (emoji or URL)

  - `isDraftDiffersFromLive: optional boolean`

    Whether draft differs from live

  - `isPublished: optional boolean`

    Whether the article is published

  - `liveUpdatedAt: optional string`

    ISO 8601 timestamp when live version was last updated

  - `order: optional number`

    Display order

  - `parentId: optional string`

    Parent collection ID

  - `path: optional string`

    Path to article within help center hierarchy

  - `publishedLocales: optional array of "bn" or "bs" or "pt-BR" or 39 more`

    Published locales

    - `"bn"`

    - `"bs"`

    - `"pt-BR"`

    - `"bg"`

    - `"ca"`

    - `"hr"`

    - `"cs"`

    - `"da"`

    - `"nl"`

    - `"en"`

    - `"et"`

    - `"fi"`

    - `"fr"`

    - `"de"`

    - `"el"`

    - `"hi"`

    - `"hu"`

    - `"id"`

    - `"it"`

    - `"ja"`

    - `"ko"`

    - `"lv"`

    - `"lt"`

    - `"ms"`

    - `"mn"`

    - `"nb"`

    - `"pl"`

    - `"pt"`

    - `"ro"`

    - `"ru"`

    - `"sr"`

    - `"zh-CN"`

    - `"sk"`

    - `"sl"`

    - `"es"`

    - `"sw"`

    - `"sv"`

    - `"th"`

    - `"zh-TW"`

    - `"tr"`

    - `"uk"`

    - `"vi"`

  - `slug: optional string`

    URL slug

  - `surveyId: optional string`

    Associated survey ID

  - `title: optional string`

    Article title

  - `translationCreatedAt: optional string`

    ISO 8601 timestamp when translation was created

  - `translations: optional object { id, bg, bn, 39 more }`

    Translations by locale code

    - `id: optional ArticleTranslation`

      - `author: optional ArticleAuthor`

        Article author

      - `body: optional string`

        Article body content (HTML)

      - `createdAt: optional string`

        ISO 8601 timestamp when translation was created

      - `description: optional string`

        Article description

      - `externalUrl: optional string`

        External URL

      - `featurebaseUrl: optional string`

        Featurebase URL

      - `slug: optional string`

        URL slug

      - `title: optional string`

        Article title

      - `updatedAt: optional string`

        ISO 8601 timestamp when translation was last updated

    - `bg: optional ArticleTranslation`

    - `bn: optional ArticleTranslation`

    - `bs: optional ArticleTranslation`

    - `ca: optional ArticleTranslation`

    - `cs: optional ArticleTranslation`

    - `da: optional ArticleTranslation`

    - `de: optional ArticleTranslation`

    - `el: optional ArticleTranslation`

    - `en: optional ArticleTranslation`

    - `es: optional ArticleTranslation`

    - `et: optional ArticleTranslation`

    - `fi: optional ArticleTranslation`

    - `fr: optional ArticleTranslation`

    - `hi: optional ArticleTranslation`

    - `hr: optional ArticleTranslation`

    - `hu: optional ArticleTranslation`

    - `it: optional ArticleTranslation`

    - `ja: optional ArticleTranslation`

    - `ko: optional ArticleTranslation`

    - `lt: optional ArticleTranslation`

    - `lv: optional ArticleTranslation`

    - `mn: optional ArticleTranslation`

    - `ms: optional ArticleTranslation`

    - `nb: optional ArticleTranslation`

    - `nl: optional ArticleTranslation`

    - `pl: optional ArticleTranslation`

    - `pt: optional ArticleTranslation`

    - `"pt-BR": optional ArticleTranslation`

    - `ro: optional ArticleTranslation`

    - `ru: optional ArticleTranslation`

    - `sk: optional ArticleTranslation`

    - `sl: optional ArticleTranslation`

    - `sr: optional ArticleTranslation`

    - `sv: optional ArticleTranslation`

    - `sw: optional ArticleTranslation`

    - `th: optional ArticleTranslation`

    - `tr: optional ArticleTranslation`

    - `uk: optional ArticleTranslation`

    - `vi: optional ArticleTranslation`

    - `"zh-CN": optional ArticleTranslation`

    - `"zh-TW": optional ArticleTranslation`

  - `translationUpdatedAt: optional string`

    ISO 8601 timestamp when translation was last updated

  - `visibleBy: optional array of string`

    Visibility settings

- `nextCursor: string`

  Cursor for fetching the next page (null if no more results)

- `object: "list"`

  Object type identifier

  - `"list"`

- `totalCount: optional number`

  Total number of articles matching the query, capped at 5000. When the actual total is at or above the cap, `totalCountCapped` is true and the value is exactly the cap.

- `totalCountCapped: optional boolean`

  True when `totalCount` is exactly the cap and the real count may be higher. UI can render as e.g. "5000+".

### Example

```http
curl https://do.featurebase.app/v2/help_center/articles/search \
    -H 'Content-Type: application/json' \
    -H "Authorization: Bearer $FEATUREBASE_API_KEY" \
    -d '{
          "cursor": "eyJpZCI6IjUwN2YxZjc3YmNmODZjZDc5OTQzOTAxMSJ9",
          "limit": 10,
          "search": "how to set up sso",
          "sort": "created_at:desc"
        }'
```

#### Response

```json
{
  "data": [
    {
      "id": "1234567",
      "availableLocales": [
        "en",
        "de"
      ],
      "createdAt": "2024-10-18T12:33:09.099Z",
      "helpCenterId": "j7c5g8ah3ewxp4lo",
      "locale": "en",
      "object": "article",
      "organization": "6595518396205e06b897ad65",
      "state": "live",
      "updatedAt": "2024-10-18T13:03:25.921Z",
      "author": {
        "authorId": "507f1f77bcf86cd799439011",
        "name": "John Doe",
        "avatarUrl": null
      },
      "body": "<p>Welcome to our guide.</p>",
      "defaultLocale": "en",
      "description": "Learn how to get started",
      "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
      "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
      "icon": {
        "type": "emoji",
        "value": "📖"
      },
      "isDraftDiffersFromLive": false,
      "isPublished": true,
      "liveUpdatedAt": "2024-10-18T13:03:25.921Z",
      "order": 1,
      "parentId": "6474684",
      "path": "/getting-started",
      "publishedLocales": [
        "en"
      ],
      "slug": "1234567-getting-started-guide",
      "surveyId": "6743752ca81ae59d25cf834b",
      "title": "Getting Started Guide",
      "translationCreatedAt": "2024-10-18T12:33:09.099Z",
      "translations": {
        "id": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bg": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bn": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bs": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "ca": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "cs": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "da": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "de": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "el": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "en": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
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