Contacts

Contacts are the customers and leads in your Featurebase organization. Use this endpoint to list and retrieve contact information.

List contacts

client.users.contacts.list(?, ?): CursorPage<Data>

GET/v2/contacts

Create or update a contact

client.users.contacts.createOrUpdate(, ?): ContactCreateOrUpdateResponse

POST/v2/contacts

Get contact by ID

client.users.contacts.retrieve(, ?, ?): ContactRetrieveResponse

GET/v2/contacts/{id}

Delete contact by ID

client.users.contacts.delete(, ?, ?): DeletedContact { id, deleted, object }

DELETE/v2/contacts/{id}

Block a contact

client.users.contacts.block(, ?, ?): ContactBlockResponse { id, blocked, object }

POST/v2/contacts/{id}/block

Unblock a contact

client.users.contacts.unblock(, ?, ?): ContactUnblockResponse { id, object, unblocked }

POST/v2/contacts/{id}/unblock

ModelsExpand Collapse

Contact { id, name, object, 16 more }

User who submitted the response

id: string

Unique identifier

name: string

Contact display name

object: "contact"

Object type identifier

type: "customer" | "lead"

Type of contact

One of the following:

"customer"

"lead"

commentsCreated?: number

Number of comments created

companies?: Array<Company { id, companyId, companySize, 11 more } >

Companies the contact belongs to

id: string

Featurebase internal ID

companyId: string

External company ID from your system

companySize: number | null

Company employee headcount

createdAt: string | null

ISO date when company was created

industry: string | null

Industry

lastActivity: string | null

ISO date of last activity

linkedUsers: number | null

Number of users linked to this company

monthlySpend: number | null

Monthly spend

name: string

Company name

object: "company"

Object type identifier

plan: string | null

Plan or tier name

updatedAt: string | null

ISO date when company was last updated

website: string | null

Company website URL

customFields?: Record<string, unknown>

Custom field values

customFields?: Record<string, unknown>

Custom field values on the contact

description?: string

Contact description/bio

email?: string | null

Contact email

lastActivity?: string

Last activity ISO timestamp

locale?: string

Contact locale

manuallyOptedOutFromChangelog?: boolean

Whether manually opted out from changelog

organizationId?: string

Organization ID the contact belongs to

postsCreated?: number

Number of posts created

profilePicture?: string | null

Profile picture URL

roles?: Array<string>

Contact roles

subscribedToChangelog?: boolean

Whether subscribed to changelog

userId?: string

External user ID from SSO

verified?: boolean

Whether email is verified

ContactList { data, nextCursor, object }

data: Array<Data>

Array of contacts

nextCursor: string | null

Cursor for fetching the next page (cursor-based pagination)

object: "list"

Object type identifier

DeletedContact { id, deleted, object }

id: string

Unique identifier of the deleted contact

deleted: true

Indicates the resource was deleted

object: "contact"

Object type identifier

ContactCreateOrUpdateResponse extends Contact { id, name, object, 16 more } | null

User who submitted the response

ContactRetrieveResponse extends Contact { id, name, object, 16 more } | null

User who submitted the response

ContactBlockResponse { id, blocked, object }

id: string

Unique identifier of the blocked contact

blocked: true

Indicates the contact was blocked

object: "contact"

Object type identifier

ContactUnblockResponse { id, object, unblocked }

id: string

Unique identifier of the unblocked contact

object: "contact"

Object type identifier

unblocked: true

Indicates the contact was unblocked

ContactsBy User ID

Contacts are the customers and leads in your Featurebase organization. Use this endpoint to list and retrieve contact information.

Get contact by external user ID

client.users.contacts.byUserID.retrieve(, ?, ?): ByUserIDRetrieveResponse

GET/v2/contacts/by-user-id/{userId}

Delete contact by external user ID

client.users.contacts.byUserID.delete(, ?, ?): DeletedContact { id, deleted, object }

DELETE/v2/contacts/by-user-id/{userId}

ModelsExpand Collapse

ByUserIDRetrieveResponse extends Contact { id, name, object, 16 more } | null

User who submitted the response

ContactsBy User IDEmail Preferences

Contacts are the customers and leads in your Featurebase organization. Use this endpoint to list and retrieve contact information.

Get contact email preferences by external user ID

client.users.contacts.byUserID.emailPreferences.retrieve(, ?, ?): PreferencesOutput { contactId, object, preferences, 2 more }

GET/v2/contacts/by-user-id/{userId}/email-preferences

Update contact email preferences by external user ID

client.users.contacts.byUserID.emailPreferences.update(, , ?): PreferencesOutput { contactId, object, preferences, 2 more }

PATCH/v2/contacts/by-user-id/{userId}/email-preferences

ContactsEmail Preferences

Contacts are the customers and leads in your Featurebase organization. Use this endpoint to list and retrieve contact information.

Get contact email preferences by ID

client.users.contacts.emailPreferences.retrieve(, ?, ?): PreferencesOutput { contactId, object, preferences, 2 more }

GET/v2/contacts/{id}/email-preferences

Update contact email preferences by ID

client.users.contacts.emailPreferences.update(, , ?): PreferencesOutput { contactId, object, preferences, 2 more }

PATCH/v2/contacts/{id}/email-preferences

ModelsExpand Collapse

PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

PreferencesOutput { contactId, object, preferences, 2 more }

contactId: string

Featurebase contact ID

object: "contact_email_preferences"

Object type identifier

preferences: Preferences { all, changelog, commentReplies, 2 more }

Email preference state for this contact, including both stored status and final effective status.

all: PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

changelog: PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

commentReplies: PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

postComments: PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

postUpdates: PreferenceState { effectiveStatus, status }

Global email preference state for all email notifications.

effectiveStatus: "subscribed" | "unsubscribed"

Final effective status after applying global preference overrides

One of the following:

"subscribed"

"unsubscribed"

status: "subscribed" | "unsubscribed"

Stored preference status for this category

One of the following:

"subscribed"

"unsubscribed"

email?: string | null

Contact email address, if available

userId?: string | null

External user ID from your system, if available

UpdatePreferenceBody { preferences }

preferences: Preferences { all, changelog, commentReplies, 2 more }

all?: "subscribed" | "unsubscribed"

Master delivery gate. When unsubscribed, the contact receives no emails regardless of the per-category values. Per-category values are preserved.

One of the following:

"subscribed"

"unsubscribed"

changelog?: "subscribed" | "unsubscribed"

Stored status for new changelog release notifications.

One of the following:

"subscribed"

"unsubscribed"

commentReplies?: "subscribed" | "unsubscribed"

Stored status for replies to the contact’s own comments.

One of the following:

"subscribed"

"unsubscribed"

postComments?: "subscribed" | "unsubscribed"

Stored status for new comments on posts the contact follows.

One of the following:

"subscribed"

"unsubscribed"

postUpdates?: "subscribed" | "unsubscribed"

Stored status for post status changes and updates on posts the contact follows.

One of the following:

"subscribed"

"unsubscribed"