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Away Reasons

Live conversation workload, teammate availability, capacity limits, and managed away reasons for large support teams.

List managed away reasons

GET/v2/away-reasons

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AwayReasonRetrieveAwayReasonsResponse object { data, nextCursor, object }

data: array of object { id, archived, label, object }

id: string

archived: boolean

label: string

object: "away_reason"

nextCursor: unknown

object: "list"