Search articles

POST/v2/help_center/articles/search

Search help-center articles by structured filters and/or hybrid full-text search, with sort and cursor pagination.

This endpoint mirrors POST /v2/conversations/search. Two modes, dispatched off whether you pass search:

Filter mode (no search): the structured query AST is translated to a Mongo predicate and paginated by sort + cursor. Same semantics as POST /v2/companies/search and POST /v2/contacts/search.
Search mode (search set): the free-text query runs as a hybrid (vector + BM25) search against the same article namespace the help-center copilot uses. Hits are then survivor-pruned in Mongo against the structured query AST and organizationId.

query and search are independent and may be combined freely. An empty body lists everything for the org.

Hybrid full-text search (`search`)

{ "search": "how to set up sso" }

Free-form text, 1–500 chars. Server-managed: no operators, no field selection.
Hybrid (vector embedding + BM25 keyword) ranking. Results are returned in relevance order unless you also pass sort, in which case the relevance-matched survivor set is reordered along that axis.
Top 200 ranked articles are kept per request and paginated in-memory; the same ranking is stable across pages.
May be combined with query to scope (e.g. search + { help_center_id = "..." }).

Structured query AST

Each clause has the shape { field, operator, value }. You can pass a single clause or wrap up to 15 in a top-level AND group:

{
  "query": {
    "operator": "AND",
    "value": [
      { "field": "help_center_id", "operator": "=", "value": "j7c5g8ah3ewxp4lo" },
      { "field": "state", "operator": "=", "value": "draft" },
      { "field": "updated_at", "operator": ">", "value": 1735689600 }
    ]
  },
  "sort": "updated_at:desc",
  "limit": 20
}

Top-level OR groups and nested groups are not supported in this version.

Supported AST fields and operators

Field	Type	Operators
`id`	string (article id)	`=`, `!=`, `IN`, `NIN`
`help_center_id`	string	`=`, `!=`, `IN`, `NIN`
`parent_id`	string (collection id)	`=`, `!=`, `IN`, `NIN`
`author_id`	string	`=`, `!=`, `IN`, `NIN`
`slug`	string	`=`, `!=`, `IN`, `NIN`
`state`	enum (`live` \| `draft`)	`=`, `!=`, `IN`, `NIN`
`created_at`	unix seconds	`=`, `!=`, `>`, `<`, `>=`, `<=`
`updated_at`	unix seconds	`=`, `!=`, `>`, `<`, `>=`, `<=`

There is no AST-level full-text field. The string operators ~, !~, ^, $ are reserved for future structured-text use and currently return 400 - use the top-level search sibling for free-text matching.

state is derived from each help center’s default-locale translation: state = "live" matches articles with a published live translation in their HC’s default locale; state = "draft" matches the draft equivalent. Same semantics as the state query param on GET /v2/help_center/articles.

Sort

Allowed values: created_at:desc (default in filter mode), created_at:asc, updated_at:desc, updated_at:asc.

In search mode, omitting sort returns results in relevance order. Passing sort reorders the relevance survivor set chronologically.

The chosen mode + sort axis is encoded in the cursor; switching mode or axis mid-pagination returns 400 invalid_cursor. Restart pagination without a cursor when changing.

Pagination

Cursor-based, limit between 1 and 100 (default 10). In filter mode, totalCount is approximate and capped at 5 000. In search mode, totalCount is exact within the 200-row top-K window and totalCountCapped is true when that cap is hit.

Response

Returns a standard list envelope with article rows identical to GET /v2/help_center/articles/{id} (including translations, hydrated against each article’s parent help center default locale).

Version Availability

This endpoint is only available in API version 2026-01-01.nova and newer.

Header ParametersExpand Collapse

"Featurebase-Version": optional "2026-01-01.nova" or "2025-12-12.clover"

One of the following:

"2026-01-01.nova"

"2025-12-12.clover"

Body ParametersJSONExpand Collapse

cursor: optional string

An opaque cursor for pagination. Use the nextCursor value from a previous response to fetch the next page of results. The pagination keyset (relevance score in search mode, sort-axis value in filter mode) is encoded in the cursor; switching mode mid-pagination returns 400 invalid_cursor.

maxLength512

limit: optional number

A limit on the number of objects to be returned, between 1 and 100.

minimum1

maximum100

query: optional object { field, operator, value } or object { operator, value }

Structured filter AST. Either a single filter clause or one top-level AND group (max 15 clauses). Top-level OR groups are not yet supported.

One of the following:

SearchFilter object { field, operator, value }

field: string

Field name to filter on (e.g. state, tag_ids, created_at)

minLength1

maxLength64

operator: "=" or "!=" or "IN" or 9 more

Comparison operator

One of the following:

"="

"!="

"IN"

"NIN"

">"

"<"

">="

"<="

"~"

"!~"

"^"

"$"

value: string or number or boolean or array of string or number

Value to compare against (primitive or array of primitives)

One of the following:

string

number

boolean

array of string or number

One of the following:

string

number

SearchFilterGroup object { operator, value }

operator: "AND" or "OR"

Group operator: AND (all match) or OR (any match)

One of the following:

"AND"

"OR"

value: array of object { field, operator, value }

Array of filter clauses (1-15 entries)

field: string

Field name to filter on (e.g. state, tag_ids, created_at)

minLength1

maxLength64

operator: "=" or "!=" or "IN" or 9 more

Comparison operator

One of the following:

"="

"!="

"IN"

"NIN"

">"

"<"

">="

"<="

"~"

"!~"

"^"

"$"

value: string or number or boolean or array of string or number

Value to compare against (primitive or array of primitives)

One of the following:

string

number

boolean

array of string or number

One of the following:

string

number

search: optional string

Plain-text full-text search across article title, description, and body. Hybrid (vector + BM25) ranking via the same Turbopuffer namespace the help-center copilot uses - server-managed, no operators, no field selection. When set, results come back ranked by relevance unless sort is also passed (in which case the relevance-matched set is reordered along that axis).

minLength1

maxLength500

sort: optional "created_at:desc" or "created_at:asc" or "updated_at:desc" or "updated_at:asc"

Sort field + direction. Defaults to created_at:desc. The chosen sort axis is encoded in the cursor; switching sort mid-pagination returns 400 invalid_cursor.

One of the following:

"created_at:desc"

"created_at:asc"

"updated_at:desc"

"updated_at:asc"

ReturnsExpand Collapse

data: array of object { id, availableLocales, createdAt, 27 more }

Array of search results

id: string

Article unique identifier

availableLocales: array of "bn" or "bs" or "pt-BR" or 39 more

Available locales

One of the following:

"bn"

"bs"

"pt-BR"

"bg"

"ca"

"hr"

"cs"

"da"

"nl"

"en"

"et"

"fi"

"fr"

"de"

"el"

"hi"

"hu"

"id"

"it"

"ja"

"ko"

"lv"

"lt"

"ms"

"mn"

"nb"

"pl"

"pt"

"ro"

"ru"

"sr"

"zh-CN"

"sk"

"sl"

"es"

"sw"

"sv"

"th"

"zh-TW"

"tr"

"uk"

"vi"

createdAt: string

ISO 8601 timestamp when created

helpCenterId: string

Help Center ID

locale: "bn" or "bs" or "pt-BR" or 39 more

Current locale

One of the following:

"bn"

"bs"

"pt-BR"

"bg"

"ca"

"hr"

"cs"

"da"

"nl"

"en"

"et"

"fi"

"fr"

"de"

"el"

"hi"

"hu"

"id"

"it"

"ja"

"ko"

"lv"

"lt"

"ms"

"mn"

"nb"

"pl"

"pt"

"ro"

"ru"

"sr"

"zh-CN"

"sk"

"sl"

"es"

"sw"

"sv"

"th"

"zh-TW"

"tr"

"uk"

"vi"

object: "article"

Object type identifier

organization: string

Organization ID

state: "live" or "draft"

Article state

One of the following:

"live"

"draft"

updatedAt: string

ISO 8601 timestamp when last updated

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

defaultLocale: optional "bn" or "bs" or "pt-BR" or 39 more

Default locale

One of the following:

"bn"

"bs"

"pt-BR"

"bg"

"ca"

"hr"

"cs"

"da"

"nl"

"en"

"et"

"fi"

"fr"

"de"

"el"

"hi"

"hu"

"id"

"it"

"ja"

"ko"

"lv"

"lt"

"ms"

"mn"

"nb"

"pl"

"pt"

"ro"

"ru"

"sr"

"zh-CN"

"sk"

"sl"

"es"

"sw"

"sv"

"th"

"zh-TW"

"tr"

"uk"

"vi"

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

icon: optional object { type, value }

Article icon

type: "emoji" or "custom"

Icon type

One of the following:

"emoji"

"custom"

value: string

Icon value (emoji or URL)

isDraftDiffersFromLive: optional boolean

Whether draft differs from live

isPublished: optional boolean

Whether the article is published

liveUpdatedAt: optional string

ISO 8601 timestamp when live version was last updated

order: optional number

Display order

parentId: optional string

Parent collection ID

path: optional string

Path to article within help center hierarchy

publishedLocales: optional array of "bn" or "bs" or "pt-BR" or 39 more

Published locales

One of the following:

"bn"

"bs"

"pt-BR"

"bg"

"ca"

"hr"

"cs"

"da"

"nl"

"en"

"et"

"fi"

"fr"

"de"

"el"

"hi"

"hu"

"id"

"it"

"ja"

"ko"

"lv"

"lt"

"ms"

"mn"

"nb"

"pl"

"pt"

"ro"

"ru"

"sr"

"zh-CN"

"sk"

"sl"

"es"

"sw"

"sv"

"th"

"zh-TW"

"tr"

"uk"

"vi"

slug: optional string

URL slug

surveyId: optional string

Associated survey ID

title: optional string

Article title

translationCreatedAt: optional string

ISO 8601 timestamp when translation was created

translations: optional object { id, bg, bn, 39 more }

Translations by locale code

id: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

bg: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

bn: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

bs: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ca: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

cs: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

da: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

de: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

el: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

en: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

es: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

et: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

fi: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

fr: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

hi: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

hr: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

hu: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

it: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ja: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ko: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

lt: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

lv: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

mn: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ms: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

nb: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

nl: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

pl: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

pt: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

"pt-BR": optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ro: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

ru: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

sk: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

sl: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

sr: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

sv: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

sw: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

th: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

tr: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

uk: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

vi: optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

"zh-CN": optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

"zh-TW": optional ArticleTranslation { author, body, createdAt, 6 more }

author: optional ArticleAuthor { authorId, name, avatarUrl }

Article author

authorId: string

Author user ID

Author name

avatarUrl: optional string

Author avatar URL

body: optional string

Article body content (HTML)

createdAt: optional string

ISO 8601 timestamp when translation was created

description: optional string

Article description

externalUrl: optional string

External URL

featurebaseUrl: optional string

Featurebase URL

slug: optional string

URL slug

title: optional string

Article title

updatedAt: optional string

ISO 8601 timestamp when translation was last updated

translationUpdatedAt: optional string

ISO 8601 timestamp when translation was last updated

visibleBy: optional array of string

Visibility settings

nextCursor: string

Cursor for fetching the next page (null if no more results)

object: "list"

Object type identifier

totalCount: optional number

Total number of articles matching the query, capped at 5000. When the actual total is at or above the cap, totalCountCapped is true and the value is exactly the cap.

totalCountCapped: optional boolean

True when totalCount is exactly the cap and the real count may be higher. UI can render as e.g. “5000+”.

Search articles

curl https://do.featurebase.app/v2/help_center/articles/search \
    -H 'Content-Type: application/json' \
    -H "Authorization: Bearer $FEATUREBASE_API_KEY" \
    -d '{
          "cursor": "eyJpZCI6IjUwN2YxZjc3YmNmODZjZDc5OTQzOTAxMSJ9",
          "limit": 10,
          "search": "how to set up sso",
          "sort": "created_at:desc"
        }'

{
  "data": [
    {
      "id": "1234567",
      "availableLocales": [
        "en",
        "de"
      ],
      "createdAt": "2024-10-18T12:33:09.099Z",
      "helpCenterId": "j7c5g8ah3ewxp4lo",
      "locale": "en",
      "object": "article",
      "organization": "6595518396205e06b897ad65",
      "state": "live",
      "updatedAt": "2024-10-18T13:03:25.921Z",
      "author": {
        "authorId": "507f1f77bcf86cd799439011",
        "name": "John Doe",
        "avatarUrl": null
      },
      "body": "<p>Welcome to our guide.</p>",
      "defaultLocale": "en",
      "description": "Learn how to get started",
      "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
      "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
      "icon": {
        "type": "emoji",
        "value": "📖"
      },
      "isDraftDiffersFromLive": false,
      "isPublished": true,
      "liveUpdatedAt": "2024-10-18T13:03:25.921Z",
      "order": 1,
      "parentId": "6474684",
      "path": "/getting-started",
      "publishedLocales": [
        "en"
      ],
      "slug": "1234567-getting-started-guide",
      "surveyId": "6743752ca81ae59d25cf834b",
      "title": "Getting Started Guide",
      "translationCreatedAt": "2024-10-18T12:33:09.099Z",
      "translations": {
        "id": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bg": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bn": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "bs": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "ca": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "cs": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "da": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "de": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "el": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "en": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "es": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "et": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "fi": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "fr": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "hi": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "hr": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "hu": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "it": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "ja": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "ko": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
          "featurebaseUrl": "https://yourorg.fbasedev.com/en/help/articles/1234567-getting-started-guide",
          "slug": "1234567-getting-started-guide",
          "title": "Getting Started Guide",
          "updatedAt": "2024-10-19T14:22:15.123Z"
        },
        "lt": {
          "author": {
            "authorId": "507f1f77bcf86cd799439011",
            "name": "John Doe",
            "avatarUrl": null
          },
          "body": "<p>Welcome to our guide.</p>",
          "createdAt": "2024-10-18T12:33:09.099Z",
          "description": "Learn how to get started",
          "externalUrl": "https://help.yourdomain.com/en/articles/1234567-getting-started-guide",
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Returns Examples

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